Contact information

Have a question? We're here to help.

Thanks for visiting Bonza Goods. Whether you have a question about your order, shipping, returns, warranty, or any of our products, our support team is here to help.

For the fastest support, please include your order number if your enquiry is about an existing order.

Customer Support

Company Name: Bonza Goods
Phone: +61480581445
Email: contact@bonzagoods.com.au
Address: Unit 7/60 Veron Street, Wentworthville NSW 2145, Australia

Business Hours

Monday to Friday: 9:00 AM – 6:00 PM Sydney time Closed: Weekends and Australian public holidays Sydney time may be shown as AEST or AEDT, depending on the time of year.

Response Time

We aim to respond to all customer enquiries within 1 business day. During busy periods, sales events, weekends, or public holidays, replies may take slightly longer.

Before You Contact Us

To help us assist you faster, please include the following details where relevant:

  • Your order number
  • The email address used at checkout
  • Your full name
  • A clear description of your enquiry
  • Photos or videos, if your enquiry is about a damaged, faulty, incorrect, or missing item

Contact Form

Please use the contact form below to send us your enquiry. Our team will review your message and get back to you as soon as possible during business hours.